Crisis and Training

Every company will experience a crisis at some point. How it responds to the challenge and communicates its actions will impact whether the business recovers successfully or not. We help companies with crisis preparation, crisis response and crisis recovery. We also offer specialist training services to support company and government communications.

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related services

Reputation and Risk Assessment

Reputational risk underpins every risk or issue that a company faces both online and offline.risk should be viewed as a series of interconnected events rather than one large fail. Our focus is on the communications aspects of these risks and establishing effective communications protocols to help strengthen management’s response to risk events.

Crisis Communications

Our team has extensive crisis communications experience in Asia, including helping organisations respond to cyber breaches, supply chain issues, natural disasters, pandemics and corporate fraud. Our services cover all aspects of:

crisis communication preparation - threat identification, writing of crisis plans, testing and validating plans, training for communications response
crisis response - managing communications to stakeholders, working with company management and Boards to shape the communications response
crisis recovery - refocusing brand and corporate communications, applying lessons learned, managing any residual events.

Executive Communications and Presentation Coaching

These coaching programmes which are fully scalable and tailored to company and individual needs, are designed to build confidence and hone executive communication skills.

Communications for the Government Sector

Communication by governments to citizens has never been more important as crises combined with a crisis of confidence have increased the scepticism of many people.

This programme addresses the unique problems government officers and officials in Asia face in communicating with a very vocal and often critical population. The programme also helps to identify ways of mitigating the challenges. It is designed to be organised as a one or two-day workshop for up to 20 people at a time and is tailored to the specific needs faced by the government body.